The Adjudicator’s Office (AO) provides an independent review of complaints about HMRC and the Valuation Office Agency (VOA). Members of the public can escalate their complaint about HMRC and the VOA to the AO to get an impartial hearing.

Nicky takes taxi driver concerns to the floor of the House of Commons

Loughborough MP Nicky Morgan this week made use of a centuries old procedure to highlight the case of Loughborough taxi drivers angered by changing licensing rules.

Loughborough’ MP has welcomed new statistics that show 960 households in the East Midlands have had their benefits capped in line with average earnings since April.